AFD Latest News

Is your message getting through?

Wednesday, Apr 5, 2017

Email is an instant, low-cost way to communicate with customers, potential customers and service users. One downside however, is that whereas post with errors in the name or address may nevertheless still actually get delivered – an email will just bounce-back.

Inside this issue of Postcode News you can learn the three key ways to validate email addresses and how AFD make these available to you in one simple service. A great way to better serve your customers.

Also, did you know that UK rail companies lost over £240 million last year through ticket fraud? AFD is helping the UK’s largest public transport organisations fight back against fare avoidance. Turn over the page to find out how we are working with Great Western Railway.

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Safestore

Sunday, Jan 8, 2017

With nearly 50,000 customers across 107 branches, Safestore is the largest UK self-storage group.

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AFD Software Charity Event 2016

Saturday, Jan 7, 2017

Imagine being able to choose a charity and have a donation made on your behalf by the company you work for. That is what happens each year at AFD Software and our colleagues love it

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Do You Serve Ireland?

Saturday, Oct 1, 2016

If you have visited Ireland, you will know that finding a specific Irish address can be difficult. Why? Mainly because one third of Irish addresses are not unique – and they have no property name or number.

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Skipton Building Society

Saturday, Oct 1, 2016

What will drive your organisation to new levels of excellence in data stewardship and accuracy? In our search for extra insight to help you achieve more, we met with Skipton Building Society. Why? We reckoned we ought to be able to learn from an organisation driven to excellence not only by regulation and duty of care but also by its culture. We were not disappointed!

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Unique Fundraising

Friday, Jul 1, 2016

Unique Fundraising had some unique issues with address and bank data validation. It started with a conversation with us about connectivity and losing customers. It progressed to not only solving this problem but uncovering savings of over £40,000 through extracting untapped wealth from existing data. How? Through our free consultancy.

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Preston's College

Friday, Apr 1, 2016

Colleges and Further Education organisations rely on accurate contact data for a number of reasons, including communications and engagement with students, parents and employers, accurate data returns, and geodemographic profiling of students allowing a better understanding of their background.

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AFD Software Charity Event 2015

Saturday, Jan 30, 2016

Towards the end of last year, AFD software held its annual charity event which celebrated staff-nominated donations to well over seventy charities, with donations totalling over £750,000.

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Corney and Barrow

Friday, Jan 1, 2016

During an upgrade to a new Enterprise Resource Planning System, Corney & Barrow implemented tight address data controls to maximise customer relationships in both the UK and Asia.

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MTA Solicitors

Sunday, Nov 1, 2015

After analysing their address data using our Free Healthcheck Service, MTA were disappointed with the poor state of their address book until AFD was implemented.

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Our New Home!

Thursday, Oct 1, 2015

In 2015, AFD Software relocated to the Mountain View Innovation Centre (MVIC). The £3 million investment delivers spacious office accommodation, recreational and social facilities.

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StepChange

Wednesday, Apr 1, 2015

StepChange Debt Charity added automatic data updates, transparent licensing and resilience when they made the upgrade to AFD.

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Wincanton Home Delivery

Wednesday, Apr 1, 2015

Wincanton saved customers time and money by optimising order of deliveries and minimising failed deliveries.

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Damart

Thursday, Jan 1, 2015

Multi-channel mail order company Damart minimise duplicate UK and US customer details in mail order data entry, their contact centre and website.

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30 Years of Sharing

Wednesday, Jan 1, 2014

Each year AFD Group staff are invited to nominate a charity which the company can support by making a donation on their behalf. In November last year more than 50 charities received donations including the National Autistic Society (NAS) and Hope for Justice.

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Any Application, No Integration

Wednesday, Jan 1, 2014

Imagine a rapid, accurate address entry solution that needs no integration to work with any Windows application – yet it works seamlessly. Just type the postcode or partial address into the program and the address appears.

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Johnston Press

Wednesday, Jan 1, 2014

Johnston Press have saved staff time, become more responsive and minimised operational errors with AFD.

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Yorkshire Water

Saturday, Oct 1, 2011

Yorkshire Water use Names & Numbers to find customer contact name and address details faster – with as many phone numbers as possible.

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Thomas Sanderson Blinds

Tuesday, Sep 1, 2009

Reverse searching for customers by using either telephone number or postcode helps minimise abandoned calls and speed up data entry by up to 90%.

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