AFD Software was chosen as a partner in data quality to overcome three major challenges: cleanse almost one million customer addresses; classify each customer as business or consumer; and improve address validation at the point of entry.
AFD’s expert Data Teams have spent the last year improving both the quantity and quality of existing grid reference data, and how quickly new postcodes have grids added to them.
Our exciting new developments around mapping, geolocation, geocoding and nearest functionality are helping organisations speed up the process and providing the optimal route to get their customers to the right location.
Millions of online lookups are handled by AFD each year; our solutions help ensure communications are accurate, deliveries go to a valid address, payment details are correct and data entry is lightning fast.
AFD Software has provided Joe Browns Ltd with address validation for the past fifteen years. Ultimately, communication and orders fail if errors are entered or information is omitted.
A business selling houseplants was unable to locate a customer address using "free" solutions.
Having exclusive products and the largest range of sports apparel online is a key factor in customers choosing Pro:Direct Sport; another highly important factor of course is making sure the orders get to the customers - this relies on contact data being correct.
2018 marks the 35th anniversary of AFD’s humble beginnings in a small Scottish village.
During an upgrade to a new Enterprise Resource Planning System, Corney & Barrow implemented tight address data controls to maximise customer relationships in both the UK and Asia.
Multi-channel mail order company Damart minimise duplicate UK and US customer details in mail order data entry, their contact centre and website.
We serve thousands of organisations and a network of hundreds of partners across multiple industry sectors, enabling them to have full confidence in their contact data.