
Founded in 1901, Western Provident Association (WPA) is no ordinary health insurer. As a non-profit organisation serving more than 400,000 individuals through both direct channels and intermediaries, WPA combines a strong ethical foundation with a deep commitment to customer service excellence.

Validating contact data when it is entered is best practice, but what’s the solution when people bypass validation forms or your organisation uses legacy contact databases?

Addresses from Australia. Phone numbers from France. Emails from Egypt! Wherever your customer is, however you communicate with them - the goal is a solid “golden contact record”. That was the goal and challenge for Arden University.

Many organisations rely on address data for onboarding and deliveries, but what if the customer address data you already have could do more? AFD’s new Property Attributes dataset transforms a delivery location into actionable insights about the building, the customers who live there, and specific insurance data.

This year UK organisations will put hundreds of millions of pounds into wrong accounts. Much of this money will be irretrievably lost. How can you protect against this very real risk? AFD Software has launched a fast, powerful and affordable service as a key defence against financial loss.

To ensure the online shopping experience reflected the excellence of their products and the high quality of their bricks-and-mortar outlets, Mint Velvet needed reliable technology. A crucial element of this process was ensuring every order was supported by an accurate delivery address.

Coinciding with new legislation regarding Confirmation of Payee that comes into force this month, an enhanced version of AFD’s bank validation solution is now available.

Imperial Civil Enforcement Solutions Limited, a long-standing AFD customer, is the UK’s biggest and most experienced provider of parking, environmental and traffic management systems.

We are pleased to announce our partnership with BigCommerce, one of the fastest-growing e-commerce platforms.

“Working with AFD Software, we have been able to overcome the challenges of modern requirements while working within the constraints of legacy applications."