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Dynamics 365 CE Integration

Convert prospects into customers

Using AFD’s Dynamics 365 Customer Engagement Integration you can now put rapid, accurate address, email, phone and bank validation at the heart of your Dynamics 365 platform.

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I joined MAF to migrate the existing supporter management system to Dynamics 365. We were previously reliant on old tech and wanted a new cloud based solution that would allow us to better communicate with our supporters. Of all the components we integrated, the address validation from AFD was by far the simplest to get working. It was pain-free and refreshing to have something we could just get done simply. We have used other address validation providers in the past but there are key differences with AFD. Being able to pick up the phone and speak with a real team of experts is a benefit, as I know we are a valued customer.

Duncan Colyer

Database Manager at MAF UK

Read the full case study
business central

You can also use our native Business Central App for rapid, accurate address, email and phone validation at the heart of your Dynamics 365 Business Central platform. 

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Dynamics 365 CE Address Lookup, Email and Phone Validation, and Bank Verification

Dynamics 365 is Microsoft’s suite of applications providing CRM and ERP functionality to organisations around the world. Sales, Marketing, Service, Operations and Commerce are all served by the different applications that sit on this platform. A key driver for adoption of the platform is managing and sharing data across all areas of an organisation to help:

  • Convert prospects into customers.
  • Serve customers to the highest levels.
  • Create consistent, high level customer experiences across multiple channels.

Helping ensure the data entered is validated against the best sources allows organisations to get the most from the Dynamics 365 platform by confirming customer contact details are correct at the point of entry.

Dynamics 365 CE Address Lookup

Our Address Validation solutions allow users to utilise either postcode finder or address finder functionality.

  • A search by Postcode will result in a list of the addresses at the postcode entered.
  • Alternatively, entering the first line of an address will perform an address search and return the matching addresses.
  • Typeahead functionality can also be used which narrows down the results with each keystroke entered.
  • Geolocation or geolookup functionality harnesses your customer’s current location for one tap address entry.

Essentially, our solutions are flexible and address validation in D365 can work how you want it to.

AFD’s address lookup solution can now find addresses by entering a what3words location. When entered, AFD’s solution returns the nearest property-level address. Need this functionality within Dynamics 365? Get in touch to discuss your exact requirements today.

Address Manual

Dynamics 365 CE Email Address Validation

AFD’s live Email Verification in D365 performs a live check on the email address entered to verify the email address and avoid vital communications not landing.

Email Manual

Dynamics 365 CE Phone Number Validation

AFD’s live Phone Validation within D365 pings the phone number confirming it is live and reachable via text or call.

Phone Manual

Dynamics 365 CE Bank Verification

AFD’s bank validation solution allows account number and sort code lookup to help ensure details are correct and minimise failed payments.

BankFinder Manual
Account Validation Manual

What Next?

Our recommendation is to talk with one of our experts around the specific data challenges you have, that way we can recommend the right solution and help you overcome the problem. Get in touch using the button below.

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We serve thousands of organisations and a network of hundreds of partners across multiple industry sectors, enabling them to have full confidence in their contact data.