Who are we?

The AFD Group is a group of privately-owned and managed businesses, based at the exciting Mountain View Innovation Centre near Ramsey, Isle of Man. Operations began in Scotland in 1983 as a home-based operation, largely involved in the supply of computer systems and office equipment.

Our current operations include the development and supply of Address Management Software, Children’s Animated TV & DVD Series, Holiday and Events Facilities as well as Property and Facilities Management.

In 1997 the business HQ moved to Ramsey, Isle of Man, and due to continued growth, has moved three times since arriving on the Island, establishing the Isle of Man’s first Technology Park at Mountain View in 2015. We have premises in London, West Yorkshire, Western France and Texas USA.

The AFD Group business has been profitable since 1985, and currently turns over more than £10 million pounds per annum.

You can learn more about AFD here.

What do we do?

AFD Software is best known as specialists in the development and sale of rapid, accurate address validation software. This technology helps computer users quickly enter data into all sorts of applications, databases and web sites – not only saving time, but ending up with reliable data. Thousands of organisations use our solutions to save them time, money, and to provide the best possible service for their customers and clients.

You’re likely to find software like ours in use on web sites when you order online, when you ring up for an insurance quotation, when buying or selling a house or when making a holiday or theatre booking. Schools and colleges use our products in student administration and hospitals to help keep patient records accurate. Charities rely on AFD products to help them efficiently manage their donor records and banks use them as part of "Know your Customer" procedures.

All our Address management products are described in detail at www.afd.co.uk/products

You can find out more about other AFD Group companies on the following web sites:

Why work at AFD?

There are lots of reasons why people work – and they are not all about earning money! It's fair to say that working for AFD is challenging – we set ourselves very high standards – but it's also rewarding: financially, in personal development and the knowledge of a worthwhile job done well. AFD places great value on its staff; there is no doubt that they are by far our most important asset. We invest heavily in on-the-job and off-the-job training.

Anyone can rise to senior roles with or without paper qualifications. Put simply, our staff get to do what they are best at, and no-one needs to be promoted away from this in order to get recognition. AFD’s culture is based around honesty, integrity, hard work and customer focused. Staff have a genuine interest in serving our customers and finding solutions to their needs.

Training and mentoring are key benefits to working at AFD. With staff development being central to the annual appraisals your skills and abilities will grow both in and outside of work and your line manager will guide you on this well walked path.

Being a technology company, AFD Software utilises the latest innovations and available technologies to help staff get the job done. By investing heavily in our hardware and systems that keep it working well we make sure our customers keep receiving our services and our staff are always able to serve them.

AFD Staff enjoy a generous salary and benefits package. Not only are our salary rates highly competitive, we offer:

  • A generous paid holiday allowance - which increases by one day for every year of service - with no limit!

  • A monthly tax-free grocery voucher scheme.

  • A Loyal-Staff Interest-Free Mortgage Scheme (after qualifying service).

  • The chance each year to donate at least £500 to a charity chosen by the staff member – at no cost to them.

  • A commitment to sensible pensions and in addition to a generous matched employer contribution to employee pension plans, the business pays for individual professional advice so that staff can see the maximum return from their own pension contributions. Staff are invited to join the AFD Pension scheme after 1 year of qualifying service. The AFD business is founded on objectives which recognise its role in society – local, national and international – and takes an active role at all levels. In just one initiative, at the end of each year (November / December) AFD holds its annual charity event which celebrates staff-nominated donations to a range of charities. 2015 charity event saw donations totalling over £750,000. These donations go to support a wide range of local, UK and international charities, including those involved in medical care and research, disaster relief, youth work and work amongst those with disabilities.

More than a Job

We know how to have fun! Twice a year, our entire team spends a week together at Mountain View for staff meetings and team building activities. With some of our team spread across the UK, it is essential to create stronger bonds and working relationships with different teams. AFD recognises great value in these times – and has organised a range of events – from treasure-hunts to go-kart derbies, raft building to a litter-picking competition – and team members’ families get invited too. Our Charity night is a personal highlight for many in the team who themselves are involved in the charities benefitting – closely followed by our staff Christmas party and, of course, the “Secret Santa”!

In addition to organised get-togethers, AFD staff regularly meet socially outside of work. Recently our admin team took on “Exit Strategy”, an interactive game which requires both team and problem solving skills in order to escape from a locked room. The UK sales team meet regularly throughout the year for meals, cinema visits and trips to the driving range. Not just fun and laughter, though - the team also gets together to help a local charity in Bradford. Staff from various teams on the Isle of Man “compete” regularly in ongoing football, table tennis and pool tournaments. Members of the admin and accounts teams even have an annual camping trip and regularly attend bingo nights.

Sometimes we just cry together. When you’ve lived and worked together for decades, tragedies do sometimes come along. It is nice to know that your work-mates (and employer!) are there as a listening ear – or ready to lend a practical hand when the going is tough, illness strikes or family members are under pressure.

Working locations

AFD Headquarters are just outside Ramsey, Isle of Man in a stunning rural location, with views of the Island’s Mountain – including the famous Mountain Course of the Isle of Man TT and other motor sport events. Mountain View Innovation Centre is one of the most resilient technology parks in the world.

AFD Location Map

The site has a coffee shop and recreational area, including pool, table tennis and other table games. There are showers on site, a large commercial kitchen and restaurant and other facilities. There is ample space for car parking on site plus lots of green space with wonderful open views to the hills. AFD encourages employee families to share this space at mealtimes and for family events.

Core business functions including Research & Development, Quality Assurance, Finance, Customer Support, and Customer Administration teams are all based at this location.

Job Opportunities

Friends and Heroes Administration Manager

We are seeking a dynamic, highly motivated full-time Administration Manager, to assist us in administering all aspects of the Friends and Heroes and What's in the Bible projects and distribution. As the work involves scrutiny of Bible materials, applicants need to have very good Bible knowledge, in addition to excellent administrative, customer service and organisational skills. A good telephone manner and a warm and friendly personality are also essential. You will also assist with general administrative duties for other aspects of AFD Group business.

The role is based at our offices in Mountain View Innovation Centre, just outside Ramsey in the north of the island.

To apply, please see below for further details and an application form. Deadline for applications: 9am Monday 5th May 2017.

(Communications which do not include CV and completed Application form will not be considered for shortlisting).

Job Description - Friends and Heroes Administration Manager